About the Policy

At TechDigitals, we place the utmost importance on safeguarding our customers’ confidentiality. While we collect data from our customers, our sole purpose is to enhance our service for their benefit. Our organization fully acknowledges the need to responsibly handle our customers’ information. We do not engage in any practices of renting or selling our customers’ details online.

The purpose of this policy is to address the confidentiality of customer data, including its usage, acquisition methods, and the reasons behind it. Our policy provides comprehensive information on the various opportunities and channels through which you can provide consent for the processing and utilization of your data.

Collected Personal Information

TechDigitals obtains customer information such as their name, email address, mailing address, and phone number. These details are provided by the customer during the order placement process or when saving information with our company. Additionally, we may utilize email addresses or mailing addresses received through our communication channels, such as the Contact Us Form, to respond to customer feedback, inquiries, and related matters.

Furthermore, our business maintains records of products that have captured the interest of our customers, as well as their online orders.

Utilization of Collected Data

The information we collect is utilized in multiple ways to benefit our customers:

• When customers place orders with us, we process them using the provided details.

• We communicate order confirmations and updates via email.

• Our customer service representatives may reach out via phone, mailing address, or email if any clarifications are required regarding the order.

• Customers have the option to receive reminders, newsletters, and promotional information.

• We analyze past transactions and preferences to enhance the shopping experience and website design.

Newsletter Subscription

If you wish to unsubscribe from our newsletters and promotional communications, you may do so by following the instructions provided in the respective emails. Alternatively, you can contact us via email or phone to request removal from our mailing list.

Widgets and Social Media Features

Our website incorporates Social Media Features, such as the Facebook Like button, and Widgets like the Share This button. These features may gather your IP address and track the page you are currently accessing on our website. They may also utilize cookies to ensure smooth functionality.

Third-Party Intervention

We prioritize the protection of personal information and adhere to a strict policy of not disclosing such information to third parties unless required by law.

• We engage credit card processing companies solely for billing services. These entities do not retain, share, store, or utilize personally identifiable information for any other purposes.

• We utilize Live Person on our website to facilitate live customer service chat. These service providers are only authorized to use your information to the extent necessary to deliver the requested services.

Personal Information Security

We implement Secure Sockets Layer (SSL) software to encrypt data provided by clients during transmission. We follow industry standards to secure sensitive information. However, no method of communication over the Internet or electronic storage is entirely infallible. While we strive to protect your personal information, we cannot guarantee absolute security. If you have concerns regarding security, please contact us via email.

Account Changes, Deletion, and Unsubscribing

To request the termination of your subscription or the deletion of your personal information, please send us an email. Once processed, you will no longer receive emails regarding any online orders placed on our website.

We will retain your details as long as your account remains active or is necessary to provide services. If you wish to cancel your account or request that we no longer utilize your information, kindly contact us. We may retain and use your details as required to fulfill legal obligations, resolve disputes, and enforce agreements.

Cookies and Their Applications

Cookies are alphanumeric identifiers sent to clients’ browsers, enabling us to recognize and store products in their shopping carts. Managing cookies can be done through your browser’s settings. Accepting cookies ensures the best website experience. We collect IP addresses for diagnostics and demographics, but they’re not linked to personally identifiable information.

Our privacy policy does not cover cookies used by third parties, advertisers, or service providers.

Web Beacons/Web Bugs (Clear Gifs)

We use Web Beacons or Clear Gifs to manage content effectively by tracking valuable information. Clear gifs are tiny graphics with unique identifiers that help track user activity. Unlike cookies, they are embedded within web pages and do not store information on users’ hard drives. We do not connect data collected by clear gifs with personally identifiable information.

Customer Feedback

With your consent, we may share your testimonial, including your name. If you wish to have your testimonial removed, kindly reach out to us via email.

Other Websites’ Links

Our website includes links to external websites with their own unique privacy policies. When providing personal information on these sites, your data will be governed by their respective policies. We recommend carefully reviewing each website’s privacy policy.

Notification of Privacy Policy Changes

If we make changes to our privacy policies, we will update this document, the homepage, and other pertinent locations. We retain the right to modify this privacy policy at any time and recommend checking periodically for updates. Substantial revisions will be communicated through our platform, via email, or by placing a notice on our homepage before implementation.

Disclaimer of Liability

We maintain the right to disclose personally identifiable information as allowed by law or when necessary to protect our rights, comply with legal processes such as criminal investigations, court orders, or legal procedures.

Questions

If you have any concerns regarding our Privacy Policy or the usage of your information, please contact us via our toll-free number or email address. We are here to address any inquiries you may have.